
Praising Hands, LLC Charlotte, NC
IDD Quality Professional Supervisor, 09/07/2021-Present
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Coordinating and monitoring of the clients to be sure that they are eligible for services.
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Coordinating and monitoring delivery of services.
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Developing or participating in person-centered plans and Individual Service Plan’s.
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Ensuring informed consents and case management activities.
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Accurately and officially facilitate the service delivery process for innovation waiver services in a timely manner.
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Monitoring the client’s situation to assure quality care as well as the continued appropriateness of the services including review of daily, monthly, and annually documentation.
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Implement reviews of provider claims, and evaluation/process summaries of services with LME/MCO Care Coordinators.
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Coordinating with Medicaid income maintenance staff regarding the individuals Medicaid eligibility and meeting of applicable deductibles and Units of Services.
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Planning family/primary caregivers needs with appropriate staff and services.
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Coaches and mentors direct support staff.
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Works to create a positive work environment and proper deployment of direct support staff.
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Addresses and corrects health, safety, and environmental concerns and reports safety and maintenance concerns as needed.
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Ensures clinical and behavioral support objectives and goals are implemented and documented.
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Monitors employee schedules, Teletimer reports, and Punch Correction sheets.
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Collects and reports management information to ensure continuous evaluation and improvement of operations.
Monarch Of North Carolina, Elizabeth City, NC
IDD Program Manager, 12/2017 to 10/2020
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Planned and executed meetings to connect organizational representatives, community members, families, clinical authority, and clients.
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Improved success of program by making proactive adjustments to operations while providing team implementation.
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Provided staff members with strategies, policy updates, trainings, and performance improvement to accomplish challenging goals.
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Coordinated daily tasks such as case management, supervision, conducting meetings, writing Individual Service Plans & Person-Centered Plans for individuals with disabilities.
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Understanding of Innovation Services, Community Living Facility Support (CLFS) services. Fluent with background/ medical records sites such as Credible HR and ECHO system.
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Conducted a series of annual assessments with clients to monitor goal improvement and health services.
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Interacted daily with individuals to assist staff with activities within the Day Program and Community.
New York City Department of Education, Brooklyn, NY
Certified Teacher's Assistant, 09/2013 to 11/2017
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Always ensured the wellbeing and safety of children.
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Collaborated with teachers on lesson preparation by preparing materials and setting up equipment for all subject matter.
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Assessed student assignments to check for quality and completeness before submission for grading.
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Assisted and mentored students in groups from kindergarten to fifth grade.
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Attended professional development training classes, parent conferences, and faculty meetings to stay up to date with student preparation for the school year.
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Kept classrooms clean, neat, and properly sanitized for student health and classroom efficiency.